Improved Leadership. Competitive Advantage.

Newsletter Signup:

Marsha E. FriedmanMarsha is passionate about leading individuals, teams, and organizations to their full potential. She helps leaders dramatically improve bottom line performance by bringing the organization’s vision and mission into focus and translating them into actionable steps.

With over 30 years at Diebold Nixdorf Marsha brings a broad range of experience from finance to customer service and from operations to organizational development. As an internal consultant and learning & development leader Marsha created an innovative performance management process that achieved measurable change and cultural transformation. She led the development of a career development program creating an internal talent pipeline, which increased employee engagement and decreased turnover rates. As a national account manager, Marsha led implementation and operations of the company’s first nationwide multi-year service agreement with a major West Coast financial institution.

Since leaving Diebold Nixdorf, Marsha has been a leadership and training consultant serving the healthcare, non-profit, telecommunications, and legal industries. She is also a facilitator at the Corporate University (Kent State University – Stark Campus) teaching classes in customer service, goal setting, change management, and listening skills.

Marsha holds a Bachelors degree in Accounting from Miami University and a Masters Liberal Studies in Organizational Leadership from Fort Hays State University. She is a qualified to teach Myers-Briggs Type Indicator and is certified as a master trainer and grant writer. Marsha is a Distinguished Toastmaster, who was honored as 2012 Toastmaster of the Year and with the Governor’s Citation Award in 2013.

Marsha is an active member of Athena International, the International Coaches Federation, and the Association for Talent Development. In the community, she serves on the board of Jewish Family Services of Akron.

Back to ELP Leaders